One year of Entrepreneurship

Wikipedia defines entrepreneurship as follows - Entrepreneurship is the act of being an entrepreneur, which is a French word meaning "one who undertakes innovations, finance and business acumen in an effort to transform innovations into economic goods". With the state of the economy and the nation where it is, entreprenuership is clearly a hot topic in India. There are innumerable startups that are coming up in this country, and virtually in every conceivable sector, be it manufacturing, telecom, Information technology, energy, infrastructure, real estate, financial services. Almost everyday one hears about people leaving their safe corporate careers to tread into the murky waters of entrepreneurship. It seems that a wave of entreprenurship has been unleashed in this country and nothing, not even the global economic crisis, can stop or even slow this. Amidst, this a friend has completed one year of a start venture in India. This is his insightful message for all of us, a worthy read-

Dear Gang,

I completed a year of entrepreneurship, this month. The year was extremely exciting and offered edge of the seat drama (but no horror episodes, thankfully). There is never a dull moment when you need to figure out how to get revenue through the door or pay the bills or convince an employee to stay on. As we complete one year, we realize that we had aimed for soo much more in this year (after all we were highly ambitious folks). But, we realize that we have learnt soo much more this year (after all we didn't know much of what we were getting into). The journey has been exciting, so I thought I should share some insights from this journey

a. When we started, we were negotiating an agreement which would cover us for two years and had future upside.. We ended up only "negotiating". We gave up in January and we understand that the client is still negotiating.. Thank God for our low patience levels...

b. Our initial strategy was to enter Africa and South East Asia as that was the buzz word in the investor circle. Though we had initial success, these markets took a long time to decide. We needed to keep the cash box ringing and therefore had to continue to build on India. This focus on India has helped us gain a lot more confidence and keep the cash box ringing.. Don't go by strategy & excitement of investors, the cash box is king..

c.Some team members who were planning to join us on this journey, took much longer to decide (some haven't yet). While others who we felt would not join, have been essential elements in our growth. Everyone has a different view of risk and return, be prepared for surprises on both elements.

d. Our business plan executed more of less as per plan. However, any line item in the plan (either on the revenue or expense side) does not match with the plan. Its just sheer coincidence, not the plan.. By the way, revenues are always delayed and expenses are always early..

e. The support for entrepreneurship has been immense. I have met many of my friends over the last year (I took advantage of their hospitality) and also got insights for free. The support from all quarters is truly amazing..

Satish can be reached at satishkashyap@gmail.com

Optimism Bias

Optimism bias is a well-established illusion of being over- optimistic about future events. The basic idea is that when people judge their chances of experiencing a good outcome they estimate their odds to be above average. But when they contemplate the probability that something unpleasant will happen to them, they estimate their odds to be lower than those of other people. A great number of academic studies have been done on this subject. Some of the well established cases of optimism bias are as follows:

- People expect to complete personal projects in less time than it actually takes to complete them

- Second-year MBA students overestimated the number of job offers they would receive and their starting salary

- Vacationers anticipate greater enjoyment during upcoming trips than they actually expressed during their trips.

- Newlyweds almost uniformly expect that their marriages will endure a lifetime despite the large proportion of marriages that end in divorce.

- Most smokers believe they are less at risk of developing smoking-related diseases than others who smoke.

Optimism bias is also quite common in financial markets. Equity analysts are known to consistently overestimate the earnings and growth potential of companies. In financial appraisal of projects, optimism bias is demonstrated in the systematic tendency for appraisers to be over-optimistic about key project parameters; be it capital costs, works duration, operating costs and revenue. 

In the last 4-5 years, the real estate investment community seems to have been a victim of optimism bias. This is most exemplified in the severe under estimation of time/duration required for construction/operation of project investments. For fund managers who have made investments in major parts of Asia (China, Vietnam, India, Indonesia) in the last 4-5 years, under estimation of timelines is the one area in which they all concede to have erred. The experience has shown how easy it is to fall into the optimism bias trap and start believing that once the finance is secured and the contracts awarded, things just roll on in an automode. Following are some of interesting reasons (these are all true) by which projects have gone significantly delayed:

-  The approvals have been delayed because the municipal corporation has switched from a manual system of approvals to an electronic system of approvals and there is a bug in their software. We have submitted the building plans in a CD but their software is unable to read it.

-  There is labour shortage because of the Commonwealth games being held in the country. All the labourers from the neighbouring states have been called in for the Commonwealth games and hence work on the site has slowed down.

-  Number of labourers have gone down because many labourers have registered themselves under the NREGA scheme (a rural employment scheme implemented by the government) and are unwilling to work

-  After we submitted the Building Plans, the parking laws have changed and the new parking regulations are yet to come out; once the new regulations come out, we have to revise our plans and resubmit the application

- This is the first such project of this scale in the city limits and the officers in the municipal corporation are unable to understand whether to give or reject approvals. They require more time to evaluate the plans

-  The municipal corporation will not give the operational clearance to the building unless it is cleared by the irrigation department. The irrigation department is yet to establish its own standards setting the benchmarks for giving its clearance

- The contractor has turned rogue and is asking for more advances and has threatened to slow the work if we don’t pay up quickly

- The Building plans require approval by both the urban development body and the municipal corporation. Since political adversaries are currently running these bodies, one body always delays or blocks the scheme approved by the other

There is no way a fund manager investing in projects could have foreseen such situations; and such situations sometimes do have an impact on the IRRs. But the harsh reality is that such unique events do happen with regular regularity. Therefore, in every investment, an investor has to incorporate for the unknown event that could have an unknown impact, against his optimism bias!

P.S: It is believed that the only section of the population that isn't susceptible to the optimism bias are people with major depressive disorder. Probably funds should consider hiring some of them.